Payment Policy

Welcome to DECORUS. We strive to make your shopping experience as seamless, secure and straightforward as possible. Please review our payment guidelines below designed specifically for our customers across the United States.

1. Our Accepted Payment Method

To ensure a completely risk-free shopping experience where you only pay once your order physically reaches your doorstep, we exclusively provide:

Cash on Delivery (COD) (pay upon delivery).

2. Why Cash on Delivery?

We believe in absolute transparency and customer trust. With COD you do not need to share sensitive credit card information or online banking passwords over the internet. You inspect your order details upon delivery and pay the exact amount safely in cash directly to our trusted delivery carrier.

Free standard shipping is provided across the United States.

3. Payment Restrictions & Clarifications

To keep our financial operations clean and clear please note that we do not currently accept:

Credit or Debit Cards online
PayPal, Apple Pay, or Google Pay digital wallets
Venmo or Zelle transfers
Personal or business checks
Direct wire or bank transfers

4. Transparent Currency

All product pricing, checkout totals, invoices, and refunds on decorus.shop are displayed, billed, and processed strictly in US Dollars ($ USD). There are no hidden foreign transaction fees charged by DECORUS.

5. Step-by-Step Payment Workflow

Order Placement: Complete your checkout online in seconds by selecting Cash on Delivery without entering any billing or card details.

Order Confirmation: You will instantly receive an automated confirmation email summarizing your items.

Dispatch & Tracking: We process and ship your items within 1 to 2 business days (Monday to Friday, CST) providing a live tracking link via email.

Delivery & Cash Settlement: When the delivery carrier delivers your package to your address you hand over the exact cash payment.

Free Shipping: Standard shipping is provided at no additional cost for customers across the United States.

6. Data Security & Privacy Commitment

Although online payments are not processed directly through our gateway your personal data remains fully protected:

Shopify Infrastructure: DECORUS is built on Shopify which maintains industry standard payment security and PCI DSS compliance.

SSL Encryption: All customer details, shipping addresses and emails are protected using industry-standard SSL encryption protocols.

Zero Financial Data Storage: Because we use Cash on Delivery our servers never store or handle any credit card numbers, CVVs or bank login information.

7. Fraud Prevention & Order Verification

To safeguard against failed deliveries, returned shipments or fake orders:

Please ensure your phone number, email address and shipping destination are completely accurate during checkout.

Our team may occasionally reach out via phone or email to verify high-value or unusual orders before dispatching them. Unconfirmed orders may be subject to cancellation.

8. Cancellations & Refund Guidelines

Order Cancellations: You have a full 24-hour window after placing an order to request modifications or cancel it entirely by reaching out to our support team.

Refund Processing: If you return an eligible item under our 30-day return policy your approved refund will be processed and credited within 7 business days following our warehouse's physical inspection.