Shipping policy

Shipping & Delivery Policy – DECORUS

Thank you for shopping with DECORUS. We aim to provide clear, accurate, and dependable shipping information to ensure a smooth shopping experience.

This policy applies to all orders shipped within the United States.

Order Processing Time

  • Orders are typically processed within 1–3 business days.

  • Processing days are Monday through Friday.

  • Orders placed on weekends or holidays will be processed on the next business day.

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (Central Time)

  • Orders placed before the cut-off time may be processed on the same business day.

  • Orders placed after the cut-off time will be processed on the next business day.

Shipping Method & Transit Time

  • Shipping Method: Standard U.S. Shipping

  • Estimated Transit Time: 3–7 business days

Transit time begins after the order has been processed and handed over to the shipping carrier.

Total Estimated Delivery Time

  • Processing Time: 1–3 business days

  • Transit Time: 3–7 business days

  • Total Estimated Delivery Time: 4–10 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, peak seasons, or other circumstances outside our control.

Shipping Charges

  • Free Standard Shipping on all orders

  • No minimum purchase is required.

If any additional shipping charges apply to a specific order, the applicable charges will be clearly displayed at checkout before the order is completed.

Delivery Address

Orders are shipped to the delivery address provided during checkout.

Please make sure that your shipping information is accurate and complete before placing your order. DECORUS is not responsible for delays or delivery issues resulting from incorrect or incomplete delivery information provided by the customer.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at support@decorus.shop.

We will do our best to accommodate requests received before the order is processed. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email with tracking information when available.

Tracking information may take 24–48 hours to become active after the shipment is handed over to the carrier.

Delayed, Lost, or Damaged Orders

If your order is significantly delayed, appears to be lost, or arrives damaged, please contact us at support@decorus.shop.

We will review the situation and assist you with the appropriate next steps.

Customer Support

For questions or assistance regarding your order or shipping, please contact us:

DECORUS
Email: support@decorus.shop
Country: United States