Privacy policy

DECORUS operates this store and website including all related information, content, features, tools, products and services in order to provide you the customer with a curated shopping experience (the Services) DECORUS is powered by Shopify which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process and disclose your personal information when you visit, use or make a purchase or other transaction through the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term personal information we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services where you live and as permitted or required by applicable law we may collect or process the following categories of personal information:

Contact details including your name, billing address, shipping address, email address, phone number and other contact information you provide to us.
Financial and transaction information including payment-related information, transaction details, payment confirmation and other information necessary to process your purchases.
Account information including your username, password, preferences and account settings where you choose to create an account.
Shopping and transaction information including products you view search for add to your cart, save to a wishlist, purchase return exchange or cancel as well as information about your previous transactions.
Communications with us including information you provide when contacting customer support, submitting an inquiry or otherwise communicating with DECORUS.
Device information including information about your device, browser, operating system, network connection, IP address and other technical identifiers.
Usage information including information about how, when and from where you interact with our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you visit our website, create an account, place an order, complete a form, contact us, subscribe to communications or otherwise provide information to us.
Automatically through the Services, including through cookies, pixels, analytics technologies and similar technologies when you browse or interact with our website.
From our service providers, including companies that help us operate our website, process transactions, provide analytics, communicate with customers, fulfill orders or provide shipping and other services.
From business partners and other third parties, where permitted by applicable law and where necessary to provide or improve the Services.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use we may use your personal information for the following purposes:

Provide, Maintain, and Improve the Services

We use your personal information to provide and operate our Services process and fulfill orders, process transactions, arrange shipping, facilitate returns or exchanges, provide customer support, maintain accounts, remember preferences, improve our website and provide a more relevant shopping experience.

Marketing and Advertising

Where permitted by applicable law, we may use your personal information to communicate with you about products, promotions, offers and other information that may be relevant to you.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our marketing communications.

Security and Fraud Prevention

We may use personal information to authenticate accounts maintain the security of our Services, detect and investigate potentially fraudulent, illegal, unsafe or malicious activity protect our customers and business and prevent misuse of our Services.

If you create an account you are responsible for maintaining the confidentiality of your account credentials and should not share your password or other account access information with others.

Customer Support and Communications

We use your personal information to respond to inquiries, provide customer support, communicate about orders and transactions, resolve issues and maintain our relationship with you.

Legal and Compliance Purposes

We may use your personal information to comply with applicable laws, regulations, legal processes or lawful requests from government authorities establish or defend legal claims enforce our terms and policies and protect the rights, safety and property of DECORUS our customers or others.

How We Disclose Personal Information

We may disclose personal information to third parties where necessary for legitimate business purposes and subject to applicable law.

These disclosures may include:

Shopify and service providers that help us operate our website and business, including technology providers, payment and transaction service providers, analytics providers, customer support providers, cloud storage providers, fulfillment providers and shipping providers.
Business and marketing partners that assist with advertising, analytics, marketing and promotional activities where permitted by applicable law.
Third parties at your direction or with your consent including where you request that information be shared or where disclosure is necessary to provide a service you have requested.
Affiliated entities where applicable for legitimate business and operational purposes.
Legal and regulatory authorities where disclosure is required by law or necessary to respond to valid legal processes, governmental requests, subpoenas, court orders or similar legal requirements.
Other parties in connection with business transactions such as a merger, acquisition, restructuring, financing, sale of assets, bankruptcy or similar transaction.
Other parties when necessary to protect our rights property, Services, customers, users or the public.

We do not use or disclose personal information in ways that are inconsistent with this Privacy Policy except where permitted or required by applicable law.

Relationship with Shopify

Our Services are hosted on Shopify. Shopify provides the technology that enables us to operate our online store and provide our Services.

When you use our website certain information may be collected and processed by Shopify and by service providers working with Shopify or DECORUS.

Information you submit through our Services may be transmitted to and processed by Shopify and other service providers including providers that may be located outside the country in which you reside.

Shopify may also process personal information in accordance with its own privacy policies and applicable legal requirements.

For more information about Shopify's handling of personal information please review Shopify's applicable privacy information.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts and similar technologies to operate the website remember preferences understand how visitors use the Services maintain security measure website performance and provide relevant content or advertising where permitted.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect the functionality or availability of certain features of the Services.

Third-Party Websites and Links

Our Services may contain links to websites, applications or services operated by third parties.

If you follow a link to a third-party website or service that is not owned or controlled by DECORUS, we recommend reviewing that third party's privacy policy, security practices, and terms before providing personal information.

DECORUS is not responsible for the privacy, security, content or practices of third-party websites or services.

The inclusion of a third-party link does not necessarily constitute an endorsement of that website, service, content, owner or operator.

Children's Data

Our Services are not intended for children and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us please contact us using the information provided below so that we can review the matter and take appropriate action where required by law.

As of the effective date of this Privacy Policy we do not have actual knowledge that we sell or share as those terms may be defined under applicable law personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure or destruction.

However, no security system or method of transmission over the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your personal information.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy including to provide our Services, process transactions, maintain accounts, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud and protect our legitimate business interests.

When personal information is no longer required, we may delete, anonymize or securely dispose of it subject to applicable legal requirements.

Your Rights and Choices

Depending on where you live and subject to applicable law you may have certain rights regarding your personal information.

These rights may include:

Right to Access / Know: You may have the right to request access to personal information we maintain about you.
Right to Delete: You may have the right to request deletion of personal information we maintain about you subject to applicable exceptions.
Right to Correct: You may have the right to request correction of inaccurate personal information.
Right to Portability: In certain circumstances you may have the right to receive a copy of certain personal information in a portable format or request that it be transferred to another party.
Right to Object or Restrict Processing: Depending on applicable law you may have the right to object to or request restriction of certain processing activities.
Right to Withdraw Consent: Where we rely on your consent to process personal information, you may have the right to withdraw that consent.
Marketing Preferences: You may opt out of promotional emails or other marketing communications by following the unsubscribe instructions provided in those communications.

Even if you opt out of promotional communications we may continue to send non-promotional communications relating to your orders, account, transactions, security or other necessary Services.

To exercise an applicable privacy right please contact us using the information provided below.

We may need to verify your identity before processing certain requests as permitted or required by applicable law.

We will respond to valid requests within the time period required by applicable law.

Complaints

If you have a concern or complaint regarding how DECORUS collects, uses or processes your personal information please contact us using the information provided below.

Depending on where you live you may also have the right to lodge a complaint with the relevant privacy or data protection authority in your jurisdiction.

International Transfers

Your personal information may be transferred to stored in or processed in countries other than the country where you reside.

Where required by applicable law DECORUS will take appropriate measures to ensure that international transfers of personal information are handled using legally recognized safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, legal requirements or regulatory obligations.

When we make changes we will update the Last Updated date at the beginning of this Privacy Policy and post the revised version on this website.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.